Support Center Relationship Manager

Support Center Relationship Manager

  • Single Point of Contact for Business and Customers
  • Provides a 360◦ View of the Customer Interactions.
  • Increase Customer Satisfaction / Earn Loyalty
  • Helps Improves Product / Service Quality
  • Follow Feature like Facebook
  • Increased Customer Care

  • Mobility
  • Enhance operational efficiency
  • Faster Resolution with Integrated Knowledge
  • Process Specific Reports and Dashboards
  • Intuitive Interface Drive Productivity

  • Native Integration with Microsoft Application (Outlook, SharePoint, Lync, Exchange).
  • Built-in Analytics
  • Tasks & Activties Tracking
  • Assignment Management
  • Power of Choice Deployment options
  • Stay Agile Stay Focused

Know More

Web based solution Built on Dynamic xRM Framework
Scalable for IT Service Management
Solution is Certified by Pink Elephant and Axelos
Increased Maturity Level & Efficiency
Seamless Integrations
Accelerated Response time


  • Incident Management

  • Change Management

  • Service Level Management

  • Analytics

  • Request Fulfillment

  • Knowledge Management

  • Service Catalogue

  • Reporting & Dashboard

  • Problem Management

  • Release Management

  • Service Asset Configuration Management