What are Power Virtual Agents?
Power Virtual Agents lets you create powerful chatbots that can answer questions posed by your customers, other employees, or visitors to your website or service. These bots can be created easily without the need for data scientists or developers.
Increase productivity by easily building intelligent chatbots using Generative AI and respond rapidly to customerand employee needs at scale with Power Virtual Agents. Create bots that complete actions using Power Automate while integrating with data sources via hundreds of pre-built Microsoft Power Platform connectors.
Increase productivity by easily building intelligent chatbots using Generative AI and respond rapidly to customerand employee needs at scale with Power Virtual Agents. Create bots that complete actions using Power Automate while integrating with data sources via hundreds of pre-built Microsoft Power Platform connectors.
Features
Make, test, and publish powerful bots faster using AI within a low-code graphical interface, now with Generative AI support for design and responses (preview).
Engage with customers and employees in multiple languages across websites, mobile apps, Facebook, Microsoft Teams, or any channel supported by the Azure Bot Framework.
Deploy bots securely using central administration, built-in security roles, and simple management across environments to maintain compliance and governance.
Automatically track critical KPIs and identify future bot topics, plus let self-learning AI with natural language processing continuously improve your bots.
Secure bot data using data loss prevention policies, role-based access control, and environment management with the unified Power Platform admin center.
Preserve high levels of regulatory compliance, privacy, and industry standards conformance with Power Virtual Agents.
Enable secure end-user authentication through native integration with Azure Active Directory or any OAuth2 identity provider such as Microsoft or Facebook.
Test your bot seamlessly within the canvas and share a test bot page with colleagues for easy collaboration.