D365 Sales

• 360-Degree Customer View
• Data-Driven Insights
• Mobile Accessibility
• Integration with Office 365
• Automation and Workflows
• Forecasting Accuracy
• Scalability and Customization

D365 Marketing

• Integrated Customer Data
• Segmentation and Targeting
• Multichannel Campaigns
• Marketing Automation
• Event Management
• Analytics and Insights
• Integration with Other Dynamics 365 Apps

D365 Customer Service

• Efficient Case Management
• Holistic Customer View
• Multichannel Support
• Automated Routing and Escalation
• Knowledge Base Management
• Service Level Agreements (SLAs)
• Case History and Tracking

D365 Field Service

• Optimized Resource Allocation
• Customer Satisfaction and Loyalty
• Parts and Inventory Management
• Work Order Management
• Mobile Accessibility
• Automated Maintenance Scheduling
• Service Agreements and SLAs