VoCallIQ™
Turn conversations into actionable intelligence
Enterprise-grade voice analytics that transforms call recordings into structured insights for customer experience, operational improvement, and quality and compliance monitoring.
From raw recordings to decision-ready insights
VoCallIQ converts recorded call center conversations into structured, searchable, and analyzable intelligence. It helps organizations understand customer emotions, identify operational gaps, improve service quality, and strengthen compliance monitoring.
Word Cloud Visualization
Highlights recurring themes, keywords, and customer concerns from transcripts.
Sentiment and Emotion
Detects emotional tone and deeper signals like frustration, happiness, or confusion.
Topic Clustering
Groups calls by intent or issue type to accelerate root-cause analysis.
Quality and Compliance
Flags non-compliant language and supports automated QA at scale.
A scalable voice analytics pipeline
Ingest, transcribe, analyze, and visualize, delivered in a deployment model aligned with your governance.
Cloud, on-prem, or hybrid
Deploy VoCallIQ in the model that aligns with your governance requirements. Designed for regulated industries with security, access controls, and auditability in mind.